Cookies Policy

Cookies are small text files or similar data files that can be placed on your computer, phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support functions during a visit or across later visits. Some cookies are placed directly by Joker Casino, while others may be placed by service providers that help us operate, secure, analyse or improve the website.

The website may also use technologies that perform a similar role to cookies. These can include pixels, tags, software development kits, local storage, device identifiers and other tracking or measurement tools. In this policy, we use the word cookies as a general term for cookies and similar technologies, unless a particular distinction is relevant.

Cookies can be session cookies or persistent cookies. Session cookies usually expire when you close your browser. Persistent cookies remain on your device for a period of time or until you remove them. The length of time a cookie remains active can depend on its purpose, the service that places it and your browser or device settings.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or browsing information that can identify you. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable privacy requirements.

Cookies may be used for several different purposes. Some are necessary for the website to function, while others help us understand how visitors use the website or make content and advertising more relevant. The cookies used on a particular page may change as the website, its features or its supporting services change.

Strictly necessary cookies

These cookies support essential website functions and cannot generally be switched off through our cookie controls. They may help with account access, session management, page navigation, load balancing, fraud prevention, security and the operation of features you have requested. Without these cookies, parts of the website may not work correctly or may be unavailable.

Preference and functionality cookies

These cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember language, region, display or consent preferences, or help maintain settings during a visit. If you disable these cookies, you may need to enter preferences again and some features may not operate in the way you expect.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages visited, links selected, time spent on a page, general device information, browser type, approximate location and technical errors. We use this information to assess performance, identify issues, improve navigation and develop a more useful online service. Analytics information is generally reviewed in an aggregated or otherwise controlled form where practicable.

Security and risk management technologies

Cookies and similar tools may assist with protecting accounts, identifying unusual activity, preventing misuse and supporting responsible operation of the website. These technologies may help distinguish genuine activity from automated or suspicious activity and can contribute to the detection of fraud, unauthorised access and other security risks.

Advertising and marketing cookies

Where used and permitted, marketing technologies may help measure campaigns, limit repeated advertising, understand which content is relevant and show promotions or information that may be of interest. These technologies may be provided by third parties and can involve information about your browser, device or interaction with online content. Marketing cookies are not required for the basic operation of the website and may be controlled through the available settings.

Some functions on the website may be supported by third-party providers. These providers may place or access cookies and similar technologies on our behalf or in accordance with their own policies. Examples may include providers of website analytics, security services, payment-related functionality, customer support tools, content delivery, advertising measurement or technical infrastructure.

Third-party providers may collect information about your device, browser, website activity or interactions with their services. Their handling of information is governed by their own privacy notices and terms. We encourage you to review the relevant information provided by those organisations if you want to understand how they use cookies or how to opt out of their services.

The use of third-party technologies does not necessarily mean that Joker Casino receives all information collected by those providers. In some cases, we receive reports, statistics or service results rather than information that identifies an individual. In other cases, information may be processed to provide a feature you have requested, support website security or comply with legal and operational requirements.

We take reasonable steps to select and manage service providers in a way that supports the security and privacy of information. However, no online service or transmission method can be guaranteed to be completely secure. Third-party websites and services are outside our control, so you should consider their policies before using linked or embedded features.

You may be able to manage non-essential cookies through the cookie banner, preference centre or other controls made available on the website. The settings may allow you to accept or reject certain categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your cookies, use another browser or change device, you may need to make your selection again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. Some devices provide controls for advertising identifiers or similar technologies. The steps differ between browsers and devices, so you should check the relevant help or support information for the product you use.

• Blocking all cookies may prevent the website from working properly or may stop you from accessing account and security features.
• Deleting existing cookies does not necessarily prevent new cookies from being placed later.
• Browser settings may apply to every website you visit, not only the Joker Casino website.
• Opting out of marketing cookies does not always mean that you will see no advertising; it may mean that advertising is less relevant to you.
• Some cookie controls may not affect technologies that are managed separately by third-party providers.
• Your cookie preferences may not apply across every device, browser or account that you use.

If you use the website without accepting optional cookies, essential cookies and similar technologies may still be used where they are needed for security, technical operation, account access or other lawful purposes. Where applicable, we will provide information and choices in accordance with relevant Australian privacy requirements and other laws that apply to the service.

Information collected through cookies may be used in combination with other information held by Joker Casino, such as technical, account or service-use information. How we collect, use, disclose, store and protect personal information is explained in our Privacy Policy. That policy also provides further information about privacy rights, possible disclosures and how privacy-related requests may be made.

Cookies are kept for different periods depending on their purpose. Some are removed when a browsing session ends, while others remain for a defined period to remember preferences, support security or provide measurement services. We aim to retain information only for as long as reasonably required for the purpose for which it was collected, for operational needs, or where retention is required or permitted by law.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, service providers, legal requirements or our privacy practices. The updated version will be published on this page with a revised date or other notice where appropriate. You should review this page periodically so you remain informed about how cookies and similar technologies are used.

If you have a question about this Cookies Policy or the way cookies are used, please use the contact or support channel provided on the Joker Casino website. We may need to verify your request before providing information or changing settings connected with an account. This policy applies only to the Joker Casino website and services identified with it, and not to websites or services operated by unrelated third parties.